My brother account got hacked, post on his behalf since he doesn’t have access to his account.
Ticket 120908-008017
and can someone explain me how it’s possible to change his email with any authorization? only message he gets was
“Someone -hopefully you!- has requested to change the email address associated with your Guild Wars account.
Need help or have questions about your Guild Wars account? Visit our support site: http://support.guildwars2.com/.
Thanks!
-The ArenaNet Team"
Im not even sure is ArenaNet or some hacker. he submit ticket direcly from guild wars 2 side now we waiting for quick response.