Guild Wars 2

Dear Gaile, i just hope that your team could take a look deeper into the details of the accounts such as surname(about brothers) or other etc to check whether the story is truth, or time of creation and what kind of mail do they send and how often they did it, and how often do they play together which can be a good evidence.
I also wish that my case can be solve asap so i can enjoy the game with my brother. Thank you.
REF# 121225-000697

Hi there, may i know who do you contact with regarding this issue? as i am facing the same problem as you with my little brother. So this is what Anet says when my littlebro log in,“Your guild wars 2 account has been terminated for engaging in or assisting with gold or item sales for real-world money which is a breach of the user agreement and rules of conduct
This action is permanent”
And i know that my little brother had send me 20 gold for me to get some gems to buy digital deluxe, and then he had been ban… and also we have been sending items to each other quite often and nothing happen, seriously i hope Anet can do something about it.
Account Id: ChrysSkyva.7356
Banned Account Id: Fantasy.2794
TICKET#121225-000697
Thanks Starwinz for the information on getting Ticket num