Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Chukles.6894
in Account & Technical Support
Posted by: Chukles.6894
121026-002578 This is CRAZY; of COURSE there were multiple charge backs, my account with my creditcard attached was hacked and you guys didnt do anything for three plus days, of course I contacted my bank and had them remove the over 300 dollars in fraudulent charges. You guys need to contact me immediately this is ludicrous
in Account & Technical Support
Posted by: Chukles.6894
121026-002578
Still have not received an answer. You guys really need a phone support system, could have this resolved in twenty minutes over now waiting over a week.
It seems a lot of people here are having issues with payment fraud, if this is the case I will be reallllly pissed. As I can right now tell you the problem. My account was hacked some month ago and again waiting forever to get it resolved by arenanet I just told my bank to cancel the over two hundred dollars in charges the hackers made to my account.
As is I haven’t even received my 200 gems that I legit purchased back either this really better not be the reason I cannot play my 60 dollar game.
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