I had the same problem today, after entering all info except my gw1 serial (which I don’t have anymore),and I am the original owner (though at the time of purchase it was my nephew writing -maybe he put his name instead of mine), still, everything else is there. What am I supposed to do in the future if I need to authenticate !?
PS. Nvm, I managed to access my current e-mail again, problem solved
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(edited by Cioaba.4329)