Guild Wars 2

Static.9841:

I don’t usually say this, in fact I’m usually against the whining, but all these problems, bugs and once again inability to login to a game I paid for is making me want to just forget GW2 and play something else.

I’m not a kid, I’m an adult and I don’t have time for this garbage in my leisure time when I’m trying to enjoy gaming, this is an experience in frustration and absolutely nothing gets done, nothing acknowledged until hours later.

I don’t usually reply to forum posts but as I unable to login due to these problems I have time to roll around the forums.

It is not really any different for kids or adults. In fact, in these situations, sometimes kids can control their own emotional outbursts better than adults and focus their attention on something else equally interesting.

I would suggest you don’t “try to enjoy” gaming. Either you enjoy it or you don’t. And if you are trying to enjoy something that clearly is frustrating, maybe you should be doing something else. Kids actually get this point very well, which is why kids tend to have more than one activity they enjoy.

Go away, have a cup of tea, try logging in later.

Nice straw man argument here. There is actually no mention of a BOT in the original reply and no indication of the means by which this person was assessed. There is on the other hand a clear indication though there is some form of evidence for the decision. We are not privy to that, which is quite understandable, seen as we have no rights to that kind of information.

There is also a blind assumption in your post that the post referred to is by a person not involved in using bots. We only have a statement. I am not suggesting this is not a real player but how can we tell the difference?

Certainly it would be in the interest of those involved using bots to create arguments against the very system that is designed to protect people who play the game from people who abuse the game for whatever purpose.

Now, should a significant level of reports be filed for exactly the same reasons by a diverse number of players then it would raise further questions. I would therefore reserve any knee-jerk reaction your feel toward the company until there is clearer evidence on the matter to justify such a response.

Maybe it was a mistake by the company, maybe a bogus post, maybe a bot plot to destroy an effective method of getting rid of them. Fact is, we don’t know and speculation without facts is only likely to further dissatisfaction than promote enjoyment.

What we do know is that there is a perfectly appropriate response and format for escalation given to the poster concerned.