Guild Wars 2

Placed my ticket on the 9th of October as I tried to log in only to find the account I had just bought and paid for a few days prior had been permanently banned! Still have yet to receive an explaination as to what happend and why this action was taken. If the account was hacked, I’m rateful they took steps to stop it, but i’d very much like to know what’s going on and how to resolve this issue ASAP.

Here’s my info below concerning the ticket.

Appeal of Account termination 121010-000361 Updated 10/09/2012

Appeal of Account Termination – Reference #121010-000361 [Incident: 121010-002387]?

So I’ve received no follow-up after the initial email I received from GW2 support. My account’s still banned and I am still in the dark as to why. I really wish someone would simply explain what happened and why, and at least give me the opportunity to talk to someone about akll of this so I can prove beyond a shodow of a doubt that I did nothing to warrant this.

Finally got am email from support, but it didn’t specify what has happened or why my account was terminated. Really hoping to get this resolved soon and back in game. Makes me worried about this happening again though in the future, as it seems completely out of left field.

Still nothing. Is there a live chat we can use to address what’s happened? I’d really like some resolution to this issue, one way or another.

Still have not had a single response to my request for more info about why I my account was banned, and what I can do to get it back, if anything at all. This is beyond bizarre.

I was banned as well without even a hint of an explanation why. Logged out and logged back in to play, and bam! Notice on the log in screen saying my account was terminated. No email to my account explaining why this action was even taken let alone any reason given for it. I’ve changed my password, placed a ticket with support, and I’m hoping that this will be resolved as quickly as yours was. I’m baffled and bewildered at the moment, and admittedly really very angry.