Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Cresendous.6051
in Account & Technical Support
Posted by: Cresendous.6051
Dear moderators,
its been weeks since me and my brother in law have been playing guild wars 2 and we are wrongfully terminated for involving in account theft. The guy who sent us the money has made a ticket to vouch for us that we are clearly innocent, ticket number:#130314-000288 , and we have sent a lot of tickets to the support team but was determined as duplicate and so we decided to post it on the forums but received warning and was told to contact the support team.Unfortunately, the last ticket i have sent was referred as a duplicate. We really would want to play this game so much and we paid tons of money for it , there are limits to being prudent but we will NEVER INVOLVE in account theft. PLEASE HELP US!
ID: Sparktacus and Aristotle
Ticket number:
130314-000334 and 130222-001178.
in Account & Technical Support
Posted by: Cresendous.6051
I’m posting on behalf of my friend.
Dear Galie Gray,
We have yet to get a response about our account being terminated for account theft. Please re evaluate this incident, the guy who sent us the money has made a ticket to vouch for us that we are clearly innocent – ticket number: 130226-001538. It’s been 2 weeks since we played this game and we would really like a satisfactory explanation and hopefully by this weekend , we can get to back to the game. Thank You so much.
IDs: Sparktacus and Aristotle
Tickets:130227-000512 and 130222-001178.
Aecrest
Profession: Warrior
Traited: Sonic boon build
Experience: None
Time: I will be playing for large portions of the day as I’m still in the middle of a long break from school.
Others: Even though I don’t have any experience, I will listen to those with experience and will do my best to not drag the group down.
in Account & Technical Support
Posted by: Cresendous.6051
I am posting in on behalf of my friends.
Dear Gaile Gray, we are not involved in account theft at all! Please re evaluate the incident. KevinSmith(The guy that sent us gold) has made a ticket to vouch for us as well ticket number: 130226-001538. Please restore our accounts!
IDs: Sparktacus and Aristotle
Tickets:130227-000512 and 130222-001178.
Thank you.
(edited by Cresendous.6051)
in Account & Technical Support
Posted by: Cresendous.6051
This is the followup for the previous post. Smith has changed his email because he suspected that his account was compromised. He’ll be submitting a support ticket later. I’ll be posting the tickets here along the the other two later on. Please re evaluate this incident. Thank you.
in Account & Technical Support
Posted by: Cresendous.6051
I am posting on behalf for my friends that got terminated permanently for receiving gold and sending gold to friends.
-Account Terminated for getting gold from friend and Accused of Involving in Gold Selling and Trading Services.-
IDs: Sparktacus and Aristotle
Tickets:130221-000420 and 130222-001178
I do apologise for my bad English.
Dear Moderators, I am extremely disappointed and upset that me and my brother in law’s accounts have been permanently terminated. They said that we are selling or buying gold services that we DID NOT engaged in. I’ve send a couple of tickets but was determined as duplicate. The incident goes like this when our friend, IGN: Butcher Bill Email (williesmith151.live.co.uk) was about to go on a holiday. And so, he sent us gold to aid us in leveling since we are new players. PLEASE check the ip address as the 3 of us were playing the game in the SAME bedroom. We are doing this transaction as a friend , not some people that sells gold services. I did told him in not to send that amount of gold as it was a exaggerating amount but he refuses and insist on sending us the gold and he did inform us to give him back the rest of the gold that we didn’t use once he gets back from the States. And so he sent to my brother inlaw (Bla Bla Black Sheep) and subsequently my brother in law sent a part of the money to me. PLEASE check the game loggers, Me and my brother in law ( Bla Bla Black Sheep) had traded weapons and money in the past. We are RELATIVES. And the rest of the gold are in our banks. Please give us back our accounts as this meant a lot to us. We have spent so much money to buy this game and we got cut off just like that. Please help us! Thank you so much. To add on, smith was more than a friend, we were childhood brothers and we were extremely close to each other and that is why he sent that amount of gold to us. It was done among CLOSE FRIEND and RELATIVES. No real world money was used. It was a friend THING! Please understand our desperate situation here. Thank You So much. I hope a satisfactory action will be done as we paid SGD $74 for the game and am impressed with the game experience till now as there are limits to being prudent.
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