Showing Posts For Cyrus.5273:

Issues with the trading post: please post here [MERGED]

in Black Lion Trading Co

Posted by: Cyrus.5273

Cyrus.5273

Hi,

I finally found a solution for the “blank trading post” problem – I could not access it once since release – which worked for me. I am running Win7 x64 and although the root certs should be updated automatically there must have been some problem with it. What I did to fix it:

1. Download this file from the MS Update Servers
(remember the download path)

http://download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsupd.exe

2. Open CMD prompt in Windows, change to the folder where the file is (e.g. cd c:\temp) and enter this to run it: rootsupd.exe /Q

I tried anything else before but after this the trading post worked immediately.

Hope that helps

_

Yes! Thank you! This helped me finally on win7 64.

Blacklion Trading Company shows Blank on all tabs!

in Account & Technical Support

Posted by: Cyrus.5273

Cyrus.5273

Any ideas on win8 when running as admin and without compatibility doesn’t help?

Edit : got it!
https://forum-en.gw2archive.eu/forum/support/bugs/Issues-with-the-trading-post-please-post-here-MERGED/page/18#post23095

(edited by Cyrus.5273)

Blacklion Trading Company shows Blank on all tabs!

in Account & Technical Support

Posted by: Cyrus.5273

Cyrus.5273

Good to know I’m not the only one.
I tried all the above things too, nothing works.

Here are some additional problems I have, some maybe at least minimaly helpfull in this case:

- when i try to login into my account here, on the site, all I get is blank page (only when using firefox, chrome works, but has some problem with ssl, certificate probably).
- every time game patches, I’m getting an error, (can’t remember exactly what, can add detail when it happens again). To overcome this, I have to do a little trickery: delete gw2.exe, change gw2.tmp to gw2.exe, after this game patches normaly.

Hope any of this may be somehow helpfull (I would guess it’s something with web browser, I think the whole BLTC works as some kind of browser but that’s just a guess).