Showing Posts For DaHammond.6129:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: DaHammond.6129

DaHammond.6129

Incident:121018-002082

My issue has also been moved to a 72 hour suspension which is now at 45 hours, although I have not been notified by support or anyone, I just tried to log in and the error was changed.
After being banned for 5 days, then having a 72 hour suspension does not really make sense to me. If its been resolved to the point that it was a wrongfully banned, what is the reason for the extra 3 day suspension?

It would be greatly appreciated if the suspension was dismissed and my account was giving back. Also a explanation on why I was banned and the reasoning for moving to a suspension.

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: DaHammond.6129

DaHammond.6129

Incident:121018-002082

This has been on going now for 3 days.
The error message is “your guild wars 2 account has been terminated for engaging in or assisting with gold or item sales for real-world money”.
I had the same issue 2 nights and it was resolved within a few hours. Then when I played the game after 1 hour I got kicked form the server and the same issue occurred.
I contacted support right after it happened and have yet to hear a response from them.
I really want to enjoy this game, I paid full price for it and I haven’t even been able to play for 3 hours.