Guild Wars 2

Like the posts before me, my support ticket requesting gem refunds ( #542538:Town Clothes, outfit refunds ) has not been attended to beyond the automated message I received. It was sent on April 15, shortly after the patch hit.

I realise there’s a lot of tickets to sift through, and that you’re all very busy there, but I have found many who’ve had their tickets attended to quite quickly and I’ve just been wondering about what’s going to happen with mine.

EDIT:
Got my refund! Thanks!

I have the same issue, sent my ticket (542538) in the day of the patch, and still nothing, whereas some of my guildmates got theirs within a day of them sending their tickets in.

I lack knowledge and understanding on the technical side of things, but I was thinking… Would it be possible in the future, if outfits really are the way to go, to have every combination of the retired single-piece town clothes (with and without gloves and boots) turned into outfits, and then let us Mystic Forge the tonics into them? It’s not an ideal solution, but it’s something. Again, I have little understanding of this and am mourning my khakis.