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Latency/Lag for EU Players? [merged]

in Account & Technical Support

Posted by: Damaskinos.7602

Damaskinos.7602

Italy
Early afternoon/evening
Far Shiverpeaks
Lag/delay on skills/enemies and allies blinking on my screen and lots of random dc’s.

Game is near unplayable, since the last patch

Stuck in every loeading screen

in Account & Technical Support

Posted by: Damaskinos.7602

Damaskinos.7602

Seems like the situation is back to normal.
I hope that the problems are over.

Thanks Matt for your post.

Stuck in every loeading screen

in Account & Technical Support

Posted by: Damaskinos.7602

Damaskinos.7602

Hey guys – Thanks so much for all of the data you all have submitted in regards to this issue. Our network engineers have looked into the issue and I think that you have all seen that this does appear to be an issue with the Internet Service Provider, Fastweb. If this is your ISP and you are being affected by this issue, I would highly recommend contacting Fastweb and bringing this issue to their attention so that they can be of further assistance to you.

This solves nothing, for several reasons:

1) My line Fastweb works, except with Guild Wars 2

2) Many users reveal problems with different operators.

3) How can I explain to a Fastweb telephone operator that I have problems logging in to an online game? Do you really think that they have a training that can help us?
Really?

4) This looks like a post you need to take time.

Not to mention that I have already contacted Fastweb, i don’t have anomaly on my line and, in any case, I requested a reset of my line, already made, to be sure.
I continue to be locked out of the game, despite this.

I don’t think taht this is the way to deal with users.
We need a solution; not the one you proposed.

Stuck in every loeading screen

in Account & Technical Support

Posted by: Damaskinos.7602

Damaskinos.7602

Same here.

South Italy … the game was playable for most of the morning, despite some sudden crash.
Around lunch time, GW2 has collapsed; I have my warrior prisoner of Gendarrian’s Fields.

I have Fastweb and I can browse without any problems, everything works except Guild Wars 2.

Please, try to solve the problem and keep us informed; i know many players stuck out.

As Always, thanks for your work.

Honor of the Waves - Exporable mode (first path can't be finished)

in Bugs: Game, Forum, Website

Posted by: Damaskinos.7602

Damaskinos.7602

Same here.
Today, with my Guild, i’ve tried same path in same Dungeon.
The room where The Butcher appear is bugged: you can’t walk inside, the Boss don’t spawn and the Dungeon can’t be finished.

I hope the fix come quickly