Guild Wars 2

is there any tech support for this game or do they just steal your $60? This is insane. Bought this game yesterday, played for an hour or so, quit, tried to log in later and keep getting this error code, tech support sent me a couple generic emails, no help so far, funny i can log into the web site but can’t play the game or get any help to fix, what is going on? hello?

having the same issue and getting no help, is there any support for this game?