My Account was blocked on 4 November 2012. A ticket was submiited on 4 November 2012. Reply from Customer Support:
I’m transferring your ticket to a member of the GW2 Violation Appeals Team to further assist you. Someone will be in contact with you as soon as possible.
Thank you for your patience,
The Guild Wars 2 Support Team
Status on the ticket IAW Support Site is:
Blocked/Suspended Account
121104-001163
Closed
11/04/2012
No other contact from GW2 Support after four working days since submission.
Can you assist in determining how long I need to wait for a reply that is “as soon as possible”?