Guild Wars 2

Correct, I used the extractor and got nothing back. Checked all of my characters and my bank. Nothing.

Don’t have a before screenshot because I expected it to work. It’s never given me problems in the past.

I just purchased a black lion upgrade extractor for 250 gems to use on my ascended staff. I wanted to be able to keep my staff and all of the sigils and infusions I had on it. After using the upgrade extractor, I was able to keep the staff, but ALL of the upgrades disappeared.

So naturally I’m very upset at the lost upgrades AND the gems I spent. This was a very expensive loss for me.

I’m not sure what to do here. I submitted a bug ticket in game. Will I get my items back?