I am having the same problem it worked last night, but now its not working i starts up checks version. It logs in then click play you pick a character then a loading screen comes up then the game just closes back to game launcher. it doesn’t matter if you pick any hero in different zones or if you make a new one. I’ve even tried to run the repair for the game it didn’t seem to have any problems. my brother is having the same issue we share net.