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GW2 doesn't like Routers?

in Account & Technical Support

Posted by: Deitus.1609

Deitus.1609

I haven’t had a black screen in two days, so this problem seems to be fixed. It would be nice if ArenaNet could see this thread, see what the issue is, and find a way to resolve it on their end though. At the very least add it to their frequently asked questions, so people encountering the problem can quickly resolve it.

GW2 doesn't like Routers?

in Account & Technical Support

Posted by: Deitus.1609

Deitus.1609

Okay, I found a solution on another forum to get the D-Link router to work without disconnecting. Basically, on the router web client, you need to go to Advanced>Firewall Settings and set the following:
-UDP Endpoint Filtering set to Endpoint Independent
-TCP Endpoint Filtering set to Endpoint Independent
-Uncheck the box labeled “Enable SPI”

After I set this up, I played for about 2-3 hours without a black screen. It’s still a bit soon to call it fixed, but it’s good news so far. I’ll post back with an update once I’ve had enough time to determine if this bug was fixed, but I figured you guys might want to know right away if there’s even a possibility of a fix.

Edit: Looks like the image is down, so I’ll remove the link to it.

(edited by Deitus.1609)

GW2 doesn't like Routers?

in Account & Technical Support

Posted by: Deitus.1609

Deitus.1609

Oh wow, I can’t believe this is a Router issue. I’ve been having the exact same problem since the start of the head start, and what do you know I also have a D-Link DIR-601 Wirless N Router. There is no way this is a coincidence.

I actually had connection problems in Beta Weekend 2, constantly being disconnected from the server (come to think of it about as often as I’m getting the black screen issue), but it didn’t occur to me that the two issues could be related, or that the black screen issue was a networking issue. The only way I resolved the issue was to remove the router from my network. Though oddly in Beta Weekend 3, I was able to play just fine even with the router so I figured the problem was resolved. I have no idea why it’s causing problems again.

I hope this problem does get resolved though, because removing my router from my network doesn’t really work for me as a long term solution.