Guild Wars 2

Hi Anet (and everyone else),

Any idea how to solve this crash?

—> Crash <—
Assertion: Failed to load file.
File: ..\..\..\Services\Asset\AssetPc.cpp(346)
App: Gw2-64.exe
Pid: 860
Cmdline:
BaseAddr: 00007FF6F8960000
ProgramId: 101
Build: 55043
When: 2015-11-11T20:48:58Z 2015-11-11T12:48:58-08:00
Uptime: 0 days 0:00:56
Flags: 0

—> System <—
Name: DESKTOP-ITGN8U9
IpAddr: 192.168.137.1 192.168.159.1 192.168.254.15
Processors: 4 [GenuineIntel:6:14:3]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 18611MB/24520MB 75%
Paged: 18471MB/25520MB 72%
Virtual: 134214486MB/134217727MB 3%
Load: 24%
CommitTotal: 7049MB
CommitLimit: 25520MB
CommitPeak: 8593MB
SystemCache: 5421MB
HandleCount: 45349
ProcessCount: 85
ThreadCount: 1564

—> Process Memory <—
Private: 2963MB
WorkingSet: 2338MB
PeakWorkingSet: 2339MB
PageFaults: 1572478

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 1039.85 942001
Programmer Data 586.04 399029
VRAM 555.94 14448
Uncategorized 353.00 483545
Engine 293.15 238916
VRAM – Prop Tex 250.52 1538
Game 197.54 115447
Model-Programmer 171.73 58077
Content 129.81 37301
Gr 94.85 140108
Collections 64.58 5092
Dictionary 63.33 1542
VRAM – Gr Postproc 62.41 20
Text 59.83 7389
Art Assets 59.19 11700
VRAM – Character Geo 56.80 395
Collide 41.62 47727
Character Models 38.54 842
Composite Models 37.81 265
Composite Tex 33.69 122
Composite Tex Pool 33.48 118
VRAM – DirectX Geo Buffers 30.56 1520
I/O 19.96 1172
VRAM – Terrain Tex 19.25 45

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 353.00 483545
VRAM – Prop Tex 250.52 1538
Model-Programmer 157.70 36570
Content 129.81 37301
Dictionary 63.33 1542
VRAM – Gr Postproc 62.41 20
Text 59.83 7389
VRAM – Character Geo 56.80 395
Gr 38.97 5822
Composite Tex Pool 33.48 118
VRAM – DirectX Geo Buffers 30.56 1520
VRAM – Terrain Tex 19.25 45
VRAM – Gr Geometry 18.94 126
Archive 18.54 20
Collide Havok 18.15 37813
Collide 17.11 9153
Model Granny 14.02 21184
VRAM – DDI Shader 13.76 10098
VRAM – Composite Tex 13.25 99
Gr Umbra 12.69 1088
Gr Model 12.34 21338
Gr Cloud 11.48 18179
Audio FMOD 9.71 2680
VRAM – Gr Img 9.52 7

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> SerialLoader0 Thread 0xe4c <—

—> Trace <—
Pc Rt : Args
00007ff6`f8c4575c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`f8db6515 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`f8c3c149 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`f8dc2607 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`f8dc27ae 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007fff`27672d92 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007fff`29da9f64 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=0000000000000001 rbx=00007ff6f9b79210 rcx=000000846a0cf8b0
rdx=00007ff6f9b79210 rsi=000000000000015a rdi=00007ff6f9b793f0
rip=00007ff6f8c456fd rsp=000000846a0cf850 rbp=0000000000000002
r8=000000000000015a r9=000000007ffe0010 r10=0000000021d13c26
r11=0000000000000246 r12=0000000000000000 r13=0000000000000000
r14=0000008468c2f718 r15=0000000000000000
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

—> Error Logs <—
Content is referencing a propID that doesn’t exist propId=‘1907337256732033536’
Content is referencing a propID that doesn’t exist propId=‘1907337037688701442’
Content is referencing a propID that doesn’t exist propId=‘1907337699113665028’
Texture missing mip chain: 0×00f980
Texture missing mip chain: 0×00f982
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Texture missing mip chain: 0×1346fc
Texture missing mip chain: 0×1346fb
Texture missing mip chain: 0×1346fd
Debug token ‘0xf1059’: Lightning ran out of space for new bolts.
Map load hang on STATE_MODELS_STREAM detected: MapId: 1052, Position: (28243.000000, 15413.799805, -14483.290039), Completion: 0.000000
Decode was cancelled in the middle of a file-load (0×00005f4d⁰). Corrupted?
File size mismatch from archive for 0×00005f4d⁰; expected = 3478188, actual = 1814875
Raw file 0×00005f4d:0×0011b3a2 has CRC 0xafeab755.
Deleting file 0×00005f4d
Failed to load file {0x00005f4d:0×0011b3a2} from archive
Failed to load file {0x00005f4d:0×0011b3a2⁰}

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1401
Version = 10.18.0013.5891
Description = NVIDIA GeForce GTX 960
Compat = 0×00100000
VidMem = 2048 MB

Just a bump that I have the SAME error crashing me every 15-45 minutes. Linked over at https://forum-en.gw2archive.eu/forum/support/support/Frequent-Crashing-especially-in-story-modes/first#post5733056

I am an avid GW2 player, however I ROUTINELY crash. I’m talking like 3+ times per day easy. I’ve repaired the client, run as administrator and not administrator, switched from 32 bit to 64 bit (which I’m glad you released), redownloaded, changed various graphics settings (the game autodetects mid-high on most for my computer), windowed fullscreen vs fullscreen, etc.

My computer has 24gb of ram, win10 64x, nvidia geforce 960, intel i5, asus motherboard.

Below is an abridged crash report. The attachment is the full version.

—> Crash <—
Exception: c0000005
Memory at address ffffffff`ffffffff could not be read
App: Gw2-64.exe
Pid: 10632
Cmdline:
BaseAddr: 00007FF7ACF80000
ProgramId: 101
Build: 55043
When: 2015-11-07T20:43:31Z 2015-11-07T12:43:31-08:00
Uptime: 0 days 0:45:31
Flags: 0

—> System <—
Name: DESKTOP-6J3I75R
IpAddr: 192.168.56.1 192.168.254.14
Processors: 4 [GenuineIntel:6:14:3]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 16978MB/24520MB 69%
Paged: 19552MB/28104MB 69%
Virtual: 134212132MB/134217727MB 3%
Load: 30%
CommitTotal: 8552MB
CommitLimit: 28104MB
CommitPeak: 9283MB
SystemCache: 17455MB
HandleCount: 38836
ProcessCount: 71
ThreadCount: 1428

—> Process Memory <—
Private: 4536MB
WorkingSet: 4006MB
PeakWorkingSet: 4231MB
PageFaults: 5673210

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 1158.10 1265849
VRAM 999.80 15126
Programmer Data 658.80 360949
VRAM – Prop Tex 453.16 1119
Uncategorized 387.34 840173
Engine 364.23 202667
Model-Programmer 202.76 45540
Game 180.21 109819
VRAM – Character Geo 150.87 267
Content 129.81 37301
Gr 96.90 118397
VRAM – Effect Geo 84.76 351
Collections 77.45 5124
Dictionary 74.97 1263
Art Assets 65.48 10923
VRAM – Gr Postproc 62.41 20
VRAM – UI Textures 53.90 1522
Map 49.56 35279
VRAM – Terrain Tex 47.92 53
Collide 46.48 53804
Character Models 44.04 445
Composite Models 43.78 242
Text 43.15 3242
Map Zone 42.72 12113

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
VRAM – Prop Tex 453.16 1119
Uncategorized 387.34 840173
Model-Programmer 194.28 29900
VRAM – Character Geo 150.87 267
Content 129.81 37301
VRAM – Effect Geo 84.76 351
Dictionary 74.97 1263
VRAM – Gr Postproc 62.41 20
VRAM – UI Textures 53.90 1522
VRAM – Terrain Tex 47.92 53
Text 43.15 3242
Map Zone 42.72 12113
Composite Tex Pool 41.23 146
Gr 39.26 7363
VRAM – DirectX Geo Buffers 30.56 1520
Collide 21.85 11323
Gr Umbra 19.00 1395
Collide Havok 18.55 41729
Archive 18.54 23
VRAM – Gr Geometry 13.54 83
VRAM – DDI Shader 13.43 9903
Gr Model 12.46 16212
VRAM – Terrain PgdImg 12.00 48
VRAM – World Map Tex 11.94 43

—> Game Context <—
MapId: 1043
Flags: 0×241
ElapsedTime: 00:35:16

—> World State <—
<WorldState BufferCapacity=“48345160” BufferUsed=“24954438” DrawCalls=“929” Fps=“77” EffectLights=“0” Lights=“40” Materials=“276” Particles=“970” Submodels=“937” TextureLoadsPending=“2” TextureMemory=“1721128490” Triangles=“1585176” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“198183184” CameraPos=“18100.8, 2583.14, -12743.8” CameraFwd=“0.257663, -0.19978, 0.945356” MapName=“tboUv.PTVVE” MapNamespace=“KAhpw” MapSector=“IJwR+.+NJao” MapType=“Public” MapFloor=“1” MapId=“1043” MapGuid=“7330127D-AB56-4592-BA0A-135CAEAC8B2C” MapTimeOfDay=“1.000000” PlayerFacing=“0.786648, -0.609925, 0.095798” PlayerPos=“18317.8, 2414.82, -11479.8” PlayerVelocity=“289.844, -224.805, 22.9492” />

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]
—> Error Logs <—
issing mip chain: 0×128ace
Texture missing mip chain: 0×128ad0
Texture missing mip chain: 0×13487a
Texture missing mip chain: 0×134878
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Couldn’t find projectile effect for skill ‘Zz5tK.pGPgw’
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Map load hang on STATE_MODELS_STREAM detected: MapId: 1043, Position: (346.454987, -1107.729980, -2882.370117), Completion: 0.000000
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture missing mip chain: 0×13487a
Texture missing mip chain: 0×134876
Texture missing mip chain: 0×134877
Model ‘0×0f9f95’: Permutation ‘default’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Map load hang on STATE_MODELS_STREAM detected: MapId: 1043, Position: (13074.500000, -70.802399, -9479.617188), Completion: 0.000000
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Decode was cancelled in the middle of a file-load (0×00006104⁰). Corrupted?
File size mismatch from archive for 0×00006104⁰; expected = 2772324, actual = 1281091
Raw file 0×00006104:0×0011c3da has CRC 0×24aba83c.
Deleting file 0×00006104
Failed to load file {0x00006104:0×0011c3da} from archive
Texture decode failed.
Loading ‘0×0e9b89’ texture failed
Loading ‘0×005bfb’ texture failed
Decode was cancelled in the middle of a file-load (0×0001b179⁰). Corrupted?
File size mismatch from archive for 0×0001b179⁰; expected = 1908, actual = 0
Raw file 0×0001b179:0×000938a5 has CRC 0×0e28396d.
Deleting file 0×0001b179
Failed to load file {0x0001b179:0×000938a5} from archive
Loading ‘0×00eb22’ texture failed
Loading ‘0×0eafc0’ texture failed
Loading ‘0×019f50’ texture failed

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1401
Version = 10.18.0013.5887
Description = NVIDIA GeForce GTX 960
Compat = 0×00100000
VidMem = 2048 MB

I’m less concerned about how my turrets attack enemies (they seem to be stupid but that’s what I expect).

I’m more concerned that no matter what enemy AI seems to beeline straight for my turret no matter what I do or how many people are there.