Guild Wars 2

Oops, I messed up and split my post.

The unfortunate nature of your post is the fundamental misunderstanding of how to provide better Customer-focused service. Rather than over zealous security policy.

A known password list is almost entirely useless, as it is unlikely you have any context of pairing that to users/emails that are a member of your audience. A known password list is only good against Brute Force style attacks, and frankly that is a very unlikely way in which hackers operate. In fact, if/when a hacker gets access to the database of blacklist passwords you store there is an increase in the risk to all user accounts. Long term your strategy is flawed.

Given what I understood from the launcher you cannot use anything in your blacklist, any password you have used, nor any password used by others at any time in the past. This sounds horrible and incredibly painful to work with as a customer.

I’ve played many games with online accounts over the years and not ever had a hack happen (knock on wood). However, I take means to seperate forum and other third parties from my other common creditials. This is a great idea to suggest to your players, but taking overbearing measures to force some policy that is not very well setup is poor customer service.

I’ve had a hard time trying to overcome dislike of many of the externalized processes your company has put in place in GW2. It continuosly drive me away from your product, even though I enjoy much of the other gameplay centered aspects. Oh well, back onto other games for me.

Gaile Gray.6028:

I’m sorry that you’re upset about the password change, but believe me, changing passwords, even just a bit, is worth doing and it definitely beats the alternative: a hacked account.

If you like your previous password, may I suggest you simply alter a small amount of components? For instance, if your password was d0gandCat, maybe you could use DoGandCat or something like that?

We’re sorry if you feel this is an inconvenience, but the passwords you’re trying are being refused, which means you’re trying ones that appear on “known/stolen password” lists. That puts you at quite a bit of risk of an account compromise. Being allowed to keep that password, or use the risky one, just isn’t worth it when you balance it against the pain and loss of an account theft!

So, a bit too many post to read through. So my two cents …

The filler attack should cast about 10-15% faster, or alternativly do something interesting like ignited arrows in GW1. Speaking of, maybe just add Utility preparation skills? That could be even better, due to the lack of decent utility choices on LB. I usually just take traps to offset the alt set of axe/horn.

The massive distinction is that you can transmute it many times, so long as you are willing to pay in more for the transmute stones.

I had paid a good sum of money into the way in which they addressed cosmetic skins in GW1. The GW 2 method seems insulting, at best. Gear changes far too frequently for this to appeal to me, and I will probably stop playing the character I got the cosmetic skin for.

I would like to think I am getting good value if I put more money into this game, but the $/gem weight and the constant push of the mechanics to sink gems and gold will keep me from spending any more on this game.

Gaile, please consider http://www.itil-officialsite.com/AboutITIL/WhatisITIL.aspx

I’ve had support tickets that were auto-closed on me which are not resolved, the attempt to reopen the issue has meet with the same kind of silence. I know it can be very challenging during the launch of a new system, but that is why these kinds of IT Best practices exist.