Guild Wars 2

IGN: Smash House (war) // Nonprophet (ele)
Main Profession: Warrior
Alternate Professions: Elementalist
Account name: Dranathos.7023
Practice Availablity: Day, times, time Zone : Eastern, evenings to 1AM or so usually
Current PvP rank (Not Leaderboard): 5 (just getting started, but have TONS of hotkey MMO PvP experience)
Level of Desire: Casual Play possibly into more serious
NA or EU: NA, east coast

Like I said, I’m just getting started in sPvP, after an extended time off from GW2. I have a metric ton of PvP experience in WoW though, with 2k+ arena ratings so I’m at least passable. haha. Looking forward to playing some organized matches instead of solo queueing!

Thank you for your reply, my friend is now in game and able to play! Thank you again!

To the powers that be :

After much cajoling and effort on my part, I finally talked a good friend of mine into trying out GW2. He had an old GW1 account, and had forgotton his prior logon information. He contacted support, and essentially ever since then he’s had his password reset multiple times without any actual satisfaction. It’s a full day later and he is still unable to log in, and he is considering returning the game for a refund. We’re both in IT, so I’m fairly certain that user error is not a factor in this case.

This is very frustrating to him, and to me, as I’ve spent a lot of time just trying to get him to try the game. I succeeded finally, and now he can’t even log in to the forums to post a support request.

What must we do to get this issue resolved so that he may log in and try the game out?

Thanks for your time,
Joshua // Dranathos