Hi guys !
I’ve had the same problem for a long time… Had to restart the GW2 client nearly every 10 to 15 minutes which made it really hard for me to advance my prsonal story.
I would recommend using a laptop fan for laptop users ! I think overheating is stopping the GPU which makes GW2 crash… I’m not a big expert on hardware problems, so I don’t feel like providing a valid explanation, but this really solved it for me.
Well partially I have to admit… The black screen still occurs, but only from time to time if I’m running to many programs at the same time.
Give it a try ! Still, I still think the problem is related to the game, because it’s not happening with any other game …
Good luck