Showing Posts For Ealara.3279:
So after 2 days i finally get my account back. and i’m being told this “In regards to any missing items such as gold or items, we are currently technically unable to provide restorations or any direct assistance in reclaiming what was lost. We understand that you may have become attached to the characters that are missing items, so to get you back on your feet and playing once more we would suggest seeking out the ‘Renown Heart’ NPCs that have had their tasks completed. They tend to provide useful gear for small amounts of Karma”
So the money i actually spent to buy gems is gone.. but please continue to buy more. we just wont restore it.
And for the trolls. I have never bought gold or used farmers or anyone to level my toons. i don’t serf the net without taking precautions. i actually use two different anti spyware and virus protection. In the 7 years I’ve played WoW I’ve never once been compromised, yet in the first 2 weeks of buying this I got hacked.
There is no way that this many people in that short of time were all hacked.. my question now would be did their system get compromised and now they won’t admit it??
For a group of people that totally despise Blizzard.. maybe they should take a few pages out of their customer service handbook, and remember who it is that is keeping them alive.. service like this has been known to be the downfall of a company. Never had service this bad. and the only form of communication is a email?? hell it took them 14 hours to respond to the 1st one and when they did it was to ask me to resend the info the i sent in the original ticket and then another 14 hours for THAT response just to get the above statement. …just…..wow