GaileGray,
[Incident:120905-009549]
Posting on behalf of my friend Hidestugu.5340. He got hacked on 5.09.
He created the ticket the same day and only got (copypaste) response
from Lance, which didn’t solve anything at all. Hidestugu gave all required
information. Is there anything that can be done to make sure that his ticket is
being looked at?
It is quite unpleasant, and he’s getting bit upset due to overwhelming silence.
Sincerely, Edger.