Guild Wars 2

Astralporing.1957:

Eecka.8074:

Astralporing.1957:

Eecka.8074:

Astralporing.1957:

reapex.8546:

Oldirtbeard.9834:

Well that’s what I’ve been referring to as my people ‘the silent majority’ that liked the old ways and the old world and frankly hate the new way.

Central Tyria is always there if you want to stay with the “old ways”.

Are you going to offer refunds to all those people you ask to stay in the core? No? I thought so.

Why should they get a refund?

Why they shouldn’t? You are literally asking for them to fund the game for others but do not play it. Why would they want to do that?

Because when buying the product they didn’t make sure they could get one? At least in my country it’s in the law, that unless it’s specifically stated upon buying a product, then the transaction is final. Because Anet hasn’t specifically stated they’re going for a “Try the game and if you don’t like it you get your money back!” marketing scheme.

You should think BEFORE spending your money, not after.

I don’t know about you, but many people bought this game long before many of the more worrying informations were revealed. In fact, anet did all they could to keep reveal of those to the very last moments, and even then there were lot of things that could be seen only by actually playing it.

Besides, my point still stands – assume all those people were, in fact, well informed about the game and decided not to buy it unless anet changes it for them. They would still complain (because they’d still want expansion for themselves) and Anet would still be as likely to listen to them (because they do need those people’s money).

Eecka.8074:

So why did they buy a product they didn’t want?

Because they didn’t have enough information to realize they wouldn’t like it.

Yeah but that’s what I’m saying, if you’re puchasing a product based on hype/marketing, then it’s really your fault for doing so. As I said earlier, you can choose between these two options:

1, Preorder and get the game day 1, but realize and accept that no matter how much you liked the previous product, this one might disappoint you.

2, Wait until the game is released and reviewed/first-impression-video’d so that you actually know if the game is going to be worth your money.

If you go for 1, you’re of course allowed to be disappointed, you can ask for the game to be changed, all that. But you have to realized, that YOU made the decision to put your money into something that wasn’t even finished at that moment. Everything pre-release is what the company wants you to see.

If you trust a company enough to invest your money beforehand (always risky), or if you’re so into the product that you know you’d get the game even if it got 4/10 from reviews, preorder.

I’m not saying you’re not allowed to complain, but feeling entitled to something because you made a preorder based on your own expectations and speculation isn’t reasonable. I understand that it feels very frustrating to be let down, but again, it was your own decision that lead to this. If you’re really into Guild Wars 2, you’ll probably planning to be playing the expansion for a loooong while. If you can just resist the hype and wait for a day. Or two days. Or even three days. On that whole scale of things, those days mean nothing. Even the raid is released later so that you don’t have to rush through the content to be there ASAP.

Astralporing.1957:

Eecka.8074:

Astralporing.1957:

reapex.8546:

Oldirtbeard.9834:

Well that’s what I’ve been referring to as my people ‘the silent majority’ that liked the old ways and the old world and frankly hate the new way.

Central Tyria is always there if you want to stay with the “old ways”.

Are you going to offer refunds to all those people you ask to stay in the core? No? I thought so.

Why should they get a refund?

Why they shouldn’t? You are literally asking for them to fund the game for others but do not play it. Why would they want to do that?

Because when buying the product they didn’t make sure they could get one? At least in my country it’s in the law, that unless it’s specifically stated upon buying a product, then the transaction is final. Because Anet hasn’t specifically stated they’re going for a “Try the game and if you don’t like it you get your money back!” marketing scheme.

You should think BEFORE spending your money, not after.

Oldirtbeard.9834:

You have to understand, that the HoT seems currently aimed at the group of players too small to fund it on their own. All the players you are asking to stay in core? Without their money there wouldn’t be HoT.

So why did they buy a product they didn’t want?

Dengar.1785:

Eecka.8074:

“I can’t explain but my emotions say you’re wrong”.

I’m done. People who put words in other people’s mouth are not worth discussing things with.

Then next time give some actual input to discuss, rather than some generalist politics style “is is a complex matter, so I’m not saying anything”.

Anyone can say “you’re wrong” but without adding a reason why I’m wrong it’s not worth jack.

Dengar.1785:

I think you’re understanding me wrong. I never said the consumer doesn’t have any responsibility. I was saying there’s more too it than that and you’re oversimplifying it.

Yeah. You also facepalmed and apologized on my behalf for being terrible at arguments, when your argumentative input is “I can’t explain but my emotions say you’re wrong”.

I think you’re under-simplifying what I said. I replied to a post asking for a refund, don’t assume anything that I didn’t say.

I never said that this game couldn’t be updated, I specifically replied to someone asking for a refund because the expansion works differently from what they thought. Finding out what the expansion is about is on the responsibility of the customers, it’s not the responsibility of a developer to make a product that answers to everyone’s (wildly different from one another) expectations and ideas.

The developer makes a product they think is as good as possible, reviewers and day 1 maniacs start playing it, someone careful with their money will wait and listen what the early adopters say.

Developer/publisher is responsible for making and not false advertising their product, consumer is responsible for actually having to decide if it’s something they want to buy.

The only way MMOs are different is that people are obsessed with progression and think that they have to have the expansion the second it’s released, so they skip common sense.

There’s nothing magical that makes the business rules of an MMO to a movie, in my opinion in this exact example they’re perfectly comparable.

Entertainmentin media is about saying for an experience. You’re not getting anything concrete or physical. It’s impossible to completely objectively say whether you’ll like or enjoy an experience, which is why we have review. People find reviewers they can relate with and learn what they like, so that they can make purchases as informed as possible.

Not finding out beforehand what the experience will be like, paying for the experience, experiencing it and afterwards asking for your money back is not a reasonable thing to do and is way too exploitable from customers.

A "if you don’t like this, return it" policy is wonderful and extremely customers friendly, but it’s not something you’re entitled to. If it isn’t promised when you make your purchase desicion, then don’t expect it.

Dengar.1785:

Eecka.8074:

Dengar.1785:

That’s…Not how things work. :facepalm: I’m sorry my camp is so terrible at holding an argument.

If you’re replying to me, it’s exactly how things work.

If you spend your money without finding out what you’re buying, the only person to blame is yourself.

You’re oversimplifying a complex matter. Like I keep saying, that’s not how things work.

You’re essentially just saying that I’m wrong, without saying how/why thingy aren’t the way I say they are.

Preorder hype and people falling for “Day 1 access” promotions is an issue in the consumer base.

If you go see a terrible movie on day 1 without reading a review, it’s your fault. It’s a question of which you value more, day 1 access or a spending your money safely. You can’t get both.

You’re supposed to decide what you spend your money on before you spend it. You don’t get to return your new party shirt when, against your expectations, it didn’t get you laid.

It’s impossible for any game company to make a product that satisfies everyone. No matter how good your game is, someone don’t like it. It’s the responsibility of the consumer to decide, before buying, whether a product is worth their money.

Dengar.1785:

That’s…Not how things work. :facepalm: I’m sorry my camp is so terrible at holding an argument.

If you’re replying to me, it’s exactly how things work.

If you spend your money without finding out what you’re buying, the only person to blame is yourself.

Astralporing.1957:

reapex.8546:

Oldirtbeard.9834:

Well that’s what I’ve been referring to as my people ‘the silent majority’ that liked the old ways and the old world and frankly hate the new way.

Central Tyria is always there if you want to stay with the “old ways”.

Are you going to offer refunds to all those people you ask to stay in the core? No? I thought so.

Why should they get a refund?

There’s nothing bad/wrong about an expansion that gives a different, more thoughtful approach to events.

If you bought the expansion without reading a review/first Impression of some kind, it’s your fault for going in blind.