My girlfriend lost her password and we’ve been trying to get it back so we can play. However she lost her pass before the game was released and therefore has no characters on the account so we have no character name to type in.
Therefore we keep getting an error. However I cannot give any more details about the error since it just says there’s been some generic error. This does not give me any hint as to how to fix it and I assume it’s because of the character name.
I’ve tried using her beta character name which is still on my accounts friends list. I’ve also tried putting that name with the .#### after it but that has given me the same error.
Help please…