Guild Wars 2

This is ridiculous, for the third day in a row the same issue after the patch—download stalls and will not finish. I’ve discovered that if I wait until 11:30 pm Eastern time or later I have a chance of it working…but it will take 30 minutes to an hour to get the patch. And that doesn’t help with me being able to get on for WVW reset tonight at 9 pm Eastern.

Fix this problem!

Yes, I use FIOS. I have tried the switch to Google DNS, it didn’t help. Download of the patch last night and tonight stalls without ever completing.

Irish Forestal.4168:

That’s fantastic for all the “tech savvy” people as stated previously. But I’m not all for messing with any hosts or files in any way. This is not something we should have to do in the first place. Arenanet needs to work with Verizon and get this issue fixed. It should not be up to the customer to provide a service your company should supply. If Verizon, as stated, supposedly isn’t answering emails and what not, then I would say Arenanet is responsible for getting THEIR customers back online and working. Customer support should be the #1 priority not laying the responsibility on Verizon or Arenanet customers to find a solution.

Well said and I share the same thoughts regarding this issue. I have already spent a couple hours I should NOT have to trying to play a game I paid for.

Having this problem again also, last night and tonight (FIOS customer). Has never happened before and I have been playing since beta.

Download just stalls. I have tried the DNS switch, did not help one bit. Also spent well over an hour on the phone yesterday with Verizon/FIOS regarding the problem and have an open ticket with them. Can you give us any update on their response?