Guild Wars 2

Haseus.8526
Ticket 557221 still unanswered. I know you guys are busy with the constant requests for gem refunds but my account was compromised and they took my stuff. I got back in after switching my password (after they changed it) and then the following day (after playing normally and getting my authenticator removed) You guys perm banned me for botting. Is there some way I can get an update or atleast a message saying someone has read it?

Gaile Gray.6029:

EnReon.9081:

haseus.8526 cant speak because he isn’t allowed access over the gw2 forums and wants to know how exactly he is supposed to put his ticket into the 3 days topic

To be honest, there seldom is a need to use that thread, and an account that is terminated does not have forum privileges, you’re correct.

I’d suggest that your friends simply wait for an answer because volumes are high and his response will be sent as soon as possible.

Alrighty, I’ll let him know.

Astral Projections.7320:

Someone else, like you, can post for him. He tells you what to say and you use your account to do so for him.

Kind of bad if you are new or all your friends no longer play, but that’s how they have it set up.

This helps me a lot, thank you. I’ll tell him on skype

haseus.8526 cant speak because he isn’t allowed access over the gw2 forums and wants to know how exactly he is supposed to put his ticket into the 3 days topic