Showing Posts For EnervonCee.9360:

not a word from the support team

in Account & Technical Support

Posted by: EnervonCee.9360

EnervonCee.9360

Yeah thank you for pointing that out. Sorry its my very first time being in this page and doing something like this. Would be dumb of me to cheat and risk being ban as I am 15% away from completing my Jugernaut Hammer. Just Gift of battle (35 badges to go) and some skill points to go. I just recenly bought 1800 gems to be able to transfer to JQ to be able to make it faster in farming badges due to Kaineng aint that much active on WvW.

not a word from the support team

in Account & Technical Support

Posted by: EnervonCee.9360

EnervonCee.9360

I actually forgot my support account that i used to have and use a new one back on wednesday afternoon. But i was able to remember my old support account that is link to my game account yesterday. So im checking the email from the new support account that created and theres no response to that one as well =(
130605-002?204 that is the 1st ticket i created regarding my account.

not a word from the support team

in Account & Technical Support

Posted by: EnervonCee.9360

EnervonCee.9360

Oops sorry for posting the ticket # here instead of in the right thread that you link cedo.9234. and thanks btw.

not a word from the support team

in Account & Technical Support

Posted by: EnervonCee.9360

EnervonCee.9360

Hello! first of all this is my brothers account that told me to use it and reached out to the forum about my account that was blocked from the game and didn’t hear a word from the support team after opening a ticket for 2 days now. I would understand that your investigating my account and thats fine because im 100% sure ive done nothing wrong. Its just so frustrating not to hear a single word/email from the support team for that period of time. Specially i’m so close to obtaining my legendary weapon (Gift of mastery to go) and not being able to play to accomplish what is need to be done to craft my legendary weapon is super duper frustrating. Ive spent alot of money supporting gw2 and getting something like this is really upsetting.
Please can someone respond to my ticket Account Display name SaleBG.5109
Thank you in advance!

Have you checked your spam folders? Have you logged into your support account and checked for responses?

After the appropriate time, you can always post your ticket number here: https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/first

Good luck. =)

Yes I have douible check and always check my Spam and inbox. Ticket # 130606-001140.
The only thing that ive receive from support team w/c is in my spam folder is the automated message. And thats it.

not a word from the support team

in Account & Technical Support

Posted by: EnervonCee.9360

EnervonCee.9360

And now that im reading all the post here Day/2days ago. I think something terribly went wrong with the new patch as alot of players are reporting being blocked from the game the day my account was blocked.

not a word from the support team

in Account & Technical Support

Posted by: EnervonCee.9360

EnervonCee.9360

Hello! first of all this is my brothers account that told me to use it and reached out to the forum about my account that was blocked from the game and didn’t hear a word from the support team after opening a ticket for 2 days now. I would understand that your investigating my account and thats fine because im 100% sure ive done nothing wrong. Its just so frustrating not to hear a single word/email from the support team for that period of time. Specially i’m so close to obtaining my legendary weapon (Gift of mastery to go) and not being able to play to accomplish what is need to be done to craft my legendary weapon is super duper frustrating. Ive spent alot of money supporting gw2 and getting something like this is really upsetting.
Please can someone respond to my ticket Account Display name SaleBG.5109
Thank you in advance!