Showing Posts For Erin.1948:

Installation Issue.. Just keeps Spinning

in Account & Technical Support

Posted by: Erin.1948

Erin.1948

I’m just getting back into the game and got my account squared away by the support team at Guild Wars. Which that’s fantastic and I even had to go so far as to have my email authentication disabled to attempt to log in since I wasn’t getting the emails at all. Nothing in my spam folder etc etc. It prompts me to login which I do so but the spinner thing next to the LOGIN button, all it does is just spin. I dont understand if its anything I am doing wrong but the first time I installed this game a year ago it went perfectly fine. If anyone has any suggestions or has been through this, HELP!!! Thanks

Authenticator Questions/Concerns [merged]

in Account & Technical Support

Posted by: Erin.1948

Erin.1948

I’m just now getting back into the game and I can’t even install it because it asks my email and password which I put in but I do not however get an email authentication to allow permanently my IP address. So now that I have my account all ready to play, I can’t play because I’m not getting the email and if I do get the email it timed out already with an error message. I don’t mind a little security but when trying to install the game client first and you can’t because it wants you “authenticate”. There HAS to be a way to override the email authentication temporarily. I’d send a ticket but there isn’t a way for me to submit one. The emails are not in my spam folder either and my firewall is turned off. Anyone can help me at all? Or be put in the right direction.