Showing Posts For Exidium.2853:

Forgot email

in Account & Technical Support

Posted by: Exidium.2853

Exidium.2853

How do you recover an account if you don’t remember the E-Mail you used to set it up? I made a new account in 2015 using a new copy of the game but I don’t remember the E-mail I used.

(edited by Exidium.2853)

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Exidium.2853

Exidium.2853

Does anyone actually read posts fully before they reply???

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Exidium.2853

Exidium.2853

Bought a copy and tried to register to my email, said the email was in use. Anyway got the account back. Originally I had bought the game long ago and the payment went through on my card. I was able to play for a few days and the card retracted the payment thus getting the account suspended for non pay.

Like I said that was a long time ago and I had honestly forgotten. Anyway there was a place to insert my new cd key on that account so I went ahead and did that. Tried to log in only to come up to “Account suspended” upon login. If I had known any of this was going to happen I would have just used another e-mail address and new account. I even tried making a new account but now that I added the brand new cd key to the old account I get the obvious “cd key in use” Original ticket was 6 days or so ago now.

You need to include your ticket number if you want assistance.

I posted my ticket number in a previous post. The post of mine you quoted was a response to someone else that asked, I just forgot to quote so everyone knew..

And as posted here:

https://forum-en.gw2archive.eu/forum/support/support/Tickets-for-Review-3-days-older-Part-2-merged/page/33#post4666673

1105468 Under Review

I’m on top of all that. I got my e-mail. He simply suggested I post my ticket number, I was simply letting him know that I had already done so.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Exidium.2853

Exidium.2853

Bought a copy and tried to register to my email, said the email was in use. Anyway got the account back. Originally I had bought the game long ago and the payment went through on my card. I was able to play for a few days and the card retracted the payment thus getting the account suspended for non pay.

Like I said that was a long time ago and I had honestly forgotten. Anyway there was a place to insert my new cd key on that account so I went ahead and did that. Tried to log in only to come up to “Account suspended” upon login. If I had known any of this was going to happen I would have just used another e-mail address and new account. I even tried making a new account but now that I added the brand new cd key to the old account I get the obvious “cd key in use” Original ticket was 6 days or so ago now.

You need to include your ticket number if you want assistance.

I posted my ticket number in a previous post. The post of mine you quoted was a response to someone else that asked, I just forgot to quote so everyone knew..

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Exidium.2853

Exidium.2853

Bought a copy and tried to register to my email, said the email was in use. Anyway got the account back. Originally I had bought the game long ago and the payment went through on my card. I was able to play for a few days and the card retracted the payment thus getting the account suspended for non pay.

Like I said that was a long time ago and I had honestly forgotten. Anyway there was a place to insert my new cd key on that account so I went ahead and did that. Tried to log in only to come up to “Account suspended” upon login. If I had known any of this was going to happen I would have just used another e-mail address and new account. I even tried making a new account but now that I added the brand new cd key to the old account I get the obvious “cd key in use” Original ticket was 6 days or so ago now.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Exidium.2853

Exidium.2853

Ticket# 1105468
Just bought a new copy of the game and it’s been several days, Still can’t play.