Showing Posts For Exotic.2467:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Exotic.2467

Exotic.2467

[Incident: 121130-000541] is the ticket. I went on vacation to tampa bay, florida from my home in chicago, logged in once at the beginning of the trip. I was gone for 5 days, when I returned home and attempted to log in my account was suspended. This was over two weeks ago. I have filed one ticket (was told not to file multiple) and followed up on it multiple times, my last recieved response from an a-net employee was almost two weeks ago. I have been very patient, but I still have not been told why my account was suspended, how long the suspension will last, nothing, and I have provided my original purchase date and order number, the original serial key, everything. Just a little frustrated, I want to play GW2, please help. My support account and forum account have both been suspended since my account suspension, also with no information. I would really like to know what is going on.