Showing Posts For Faelyn Azhrei.1493:

Lunatic Guard Outfit Not in Wardrobe *Solved*

in Bugs: Game, Forum, Website

Posted by: Faelyn Azhrei.1493

Faelyn Azhrei.1493

It would seem that the game has righted itself after a crash. I’m still not 100% sure what happened. But I’m satisfied now.

Lunatic Guard Outfit Not in Wardrobe *Solved*

in Bugs: Game, Forum, Website

Posted by: Faelyn Azhrei.1493

Faelyn Azhrei.1493

Here are some showing that it doesn’t show up when searched in the wardrobe.

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Lunatic Guard Outfit Not in Wardrobe *Solved*

in Bugs: Game, Forum, Website

Posted by: Faelyn Azhrei.1493

Faelyn Azhrei.1493

I just purchased the Lunatic Guard Outfit from the gem store. I did receive the item, as you can see it is equipped in my Hero Panel. It seems to be glitched in that it doesn’t appear to be in my Outfit Wardrobe.

Has anyone else seen this problem?

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Halloween 2015 -- Screenshots Welcome

in Community Creations

Posted by: Faelyn Azhrei.1493

Faelyn Azhrei.1493

I actually have a few other screen caps but I think this is probably the best.

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Authenticator Questions/Concerns [merged]

in Account & Technical Support

Posted by: Faelyn Azhrei.1493

Faelyn Azhrei.1493

You can contact CS for assistance with removing the Mobile Authentication from your Account. (You can then re-instate it with your new phone). Top of Page – Services/Support – Submit a Request.

Good luck.

Many Thanks.

Authenticator Questions/Concerns [merged]

in Account & Technical Support

Posted by: Faelyn Azhrei.1493

Faelyn Azhrei.1493

I’m trying to update my security information and I’ve run into a snag.

I use the Google Authenticator app and I purchased a new phone a few months ago; I forgot to disconnect the old app from my account and can no longer do so as the old app, on the old phone, is required to disconnect the app from the account. I’m not sure what to do as this could be problematic if I get a new computer in the future.

Many thanks.