Update: Tuesday, 27 November
121115-001408 Under review
Hi Gaile,
I am writing this post again for my friend with the above ticket: Account Terminated [Incident: 121115-001408]. He just got an email from GM Phields stating that there were no errors in terminating said account.
Is it possible to show some proof on what illegal third party program(s) were used? Were they because of the macro-reakittenyboard and mouse? Or something else altogether like botting programs/autohotkey?
GM Phields also mentioned that any further inquiries/updates on this account will be closed. Will it be possible to create another ticket or just get someone else besides GM Phields to look into it? I am fairly certain that my friend has no need to bot/use illegal programs to play the game and his current guild can vouch for him as well if need be due to him being communicative in guild chat.
I appreciate the hard work ArenaNet has put into this revolutionary game but I would like to think that my friend’s hard earned money has to count for something as well.
Cheers,
Feebs.
