Guild Wars 2

Hi, my first post here so please forgive me if I mess it up :p

Ticket: 867908

Almost 3 weeks since submitting this ticket and the matter is still not resolved. To make matters worse, (to me at least) is the non-communication from Customer Service about any progress, if any, that is being made, despite my emails asking for updates and giving permissions necessary as asked for by the GMs dealing with my request at the time.

As a WvW player, this now leaves me unable to participate with my guild in the newly started Fall Tournament and means that I will not be eligable for the weekly rewards and the season meta-achieve and associated title. This is in addition to being unable to complete the latest Living Story episode.

I really hope that my issue is resolved soon, the memory of the end of WvW Spring Tournament issues being still fresh in my mind and adding to my doubts over a resolution to my ticket any time soon.

This is happening on Ring of Fire EU Server, my guild has lost all members, all influence all upgrades and to top it all off this No Support is not only diabolicle, it is unacceptable. ANet need to get their act together.

Same bug as everyone else, no answer from Support either, boy things have sure changed from the excellent support with GW1.