Showing Posts For FireBat.7460:

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: FireBat.7460

FireBat.7460

I also received a fishy looking email last night, but it was a dead giveaway with the link when hovered on.

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After login the game crash - the new update

in Account & Technical Support

Posted by: FireBat.7460

FireBat.7460

I would like to inform everyone that the last method of resolving the issue worked!

It only took 20 minutes of my time and indeed it found a few files to re-download again, and the problem no longer exists.

Thank you Ashley for your time and effort, a swift and effective conclusion.

After login the game crash - the new update

in Account & Technical Support

Posted by: FireBat.7460

FireBat.7460

I would also like to add that this is the crash log upon launching the game.

After login the game crash - the new update

in Account & Technical Support

Posted by: FireBat.7460

FireBat.7460

Thank you for your blazing fast reply! Although I’m afraid that did not resolve the issue.

As I mentioned before, I had this setup and the game worked flawlessly since the day I got it. Only now after the patch I got tonight it started to quit on me.

Another thing you have to note : In Microsoft Windows 8, MSCONFIG no longer handles the start up items. Instead the Task Manager now houses that feature by easily right clicking the taskbar and selecting “Task Manager”. From there you can click on the Start-Up tab.

After login the game crash - the new update

in Account & Technical Support

Posted by: FireBat.7460

FireBat.7460

I too am facing the same problem, the game was perfectly fine before the new patch.

Here is my log using the Game Advisor from ncsoft.

(edited by FireBat.7460)