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Fixed black screen/random d/c problems

in Account & Technical Support

Posted by: Firozen.2761

Firozen.2761

After weeks of playing the game with black screen, than random disconnects, finally fixed all my problems today. Tried everything i could find on tech forum, but not much helped. Very frustrated in wvw and quests.

The modem i was using was a netgear D6300 which i bought 2weeks ago, black screen and disconnection every 30-60 gameplay. I fixed the black screen problem with D6300 by enabling the DMZ, but the random disconnect was still happening. Finally gave up on all those port forwarding, using public dns, turning off security tricks etc..I even changed ISP! =(… Than i saw a post with people having the same problem, and they fixed it by changing modems, so i decided to go with my last option.

Got the Billion 7800N modem, everything worked smooth…….. no need to forward any port or turn off any security, or install new direct x or deleting the local.dat etc~~ People with my problems can try this out, or even change to an older modem. Hope this helps

Black Screen Issues [merged]

in Account & Technical Support

Posted by: Firozen.2761

Firozen.2761

Same problem with Netgear D6300.

Black screen after a short amount of play. Spvp is by far the fastest way to trigger it.

Upgraded router to d6300, had no problem with old router netgear dg834gt.
I have 2 internet connections from seperate providers. 1 wireless & 1 wired.
swapping routers between them, can confirm. d6300 gets black screen after a short time. dg834gt never gets blackscreen.

Have tried port forwarding gw2 on d6300 still get blackscreen.
Only advice can find on internet is to disable spi on router. This is not an option on the d6300. Even if it was an option it would not be one I would take.

Firmware for d6300 is up to date, initial release in september is still the latest firmware.

Would be nice to be able to play the game wired through d6300 on high speed connection. Instead play wirelessly through the old router with the performance hit that involves.

D6300 is the problem i see, im using and getting black screens every 10-20 mins. Tried everything i could find; “port forwarding, installing newest DirectX9, deleting local.dat” etc… But enabling DMZ seem to fix the black screen for D6300, can play up to 5+ hours without black screen.

Even tho black screen is solved, i get random drop outs, maybe 30-60mins? Very annoying when doing dungeons and quests…. Even changed ISP because of this, still getting drop outs. So i decided to go and buy a new modem tomorrow to see if it will improve on the drop outs…. btw im wired all the way =)