Guild Wars 2

So a group of us went in tonight to finish our stories and we got to the part where Zhaitan has his tail shot off and clings to the side of the rock. At this point, we had endless waves of risen spawn, they would not stop. We would go up to try and kill the eyes and it would be instant death. We tried to pull back and dwindle down the numbers but they just kept spawning, after about 20-30 minutes and 50 silver in repair costs we just gave up. Is this how the fight is intended to work?

Hello, posting for my friend. His account was hacked and de-linked, he is unable to do anything. He has told me, he has received no such email asking if he still needs assistance.

Gaile can you please help!
today is his actual b-day would be nice if he could be a little closer in getting his account back

Ticket #120905-011072

Posting for a friend, 3rd time. He still hasn’t seen/heard anything and this is now a week old! He has not received any emails asking if he still needed help. Gaile please help this is getting a little ridiculous.

Thank you

Hello,
I am posting this for a friend who was hacked about 5 days ago. we have not heard anything in a few days, can someone please look into ticket #120905-011072.
Thank you

Hello,
I am posting this for a friend who was hacked 3 days ago. Today he received 3 generated responses to ‘use the link to reset his password.’ Since his email was changed, this email is no longer linked to his account and he cannot do this. He has tried to explain this but, it appears the tickets are not being read and support is just sending out generic messages.
Can someone please look into ticket #120905-011072, this appears to be a very common issue.
Thank you