Showing Posts For Fluffy.6529:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Fluffy.6529

Fluffy.6529

The issue my friend has means she can no longer post on the forum so here I am instead and it has been 3 days.

[Incident: 130204-001927]

It looks like her account got compromised, and thus accused of RMT by whichever pest got in to it. I saw 2 Accepted IP addresses which have nothing to do with her. The only locations relevant to her are in Denmark (DK) So it was probably both of those. (we also removed these to hopefully stop more damage)

She has now Scanned for viruses, changed passwords on absolutely everything and is formatting her computer today.

She just had her account reactivated but it’s been trashed. All items sold/salvaged etc by the little bugger who got in to it. Can she get her account restored to before it happened? We believe it was late Thursday night/early Friday morning around 1AM – 2AM.

Thanks.

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Fluffy.6529

Fluffy.6529

The issue my friend has means she can no longer post on the forum so here I am instead and it has been 3 days.

[Incident: 130204-001927]

It looks like her account got compromised, and thus accused of RMT by whichever pest got in to it. I saw 2 Accepted IP addresses which have nothing to do with her. The only locations relevant to her are in Denmark (DK) So it was probably both of those. (we also removed these to hopefully stop more damage)

She has now Scanned for viruses, changed passwords on absolutely everything and is formatting her computer today.