Guild Wars 2

Greetings,

First of all – I don’t know, if this particular bug was mentioned at all (besides the wiki).

The GW2 wiki states, that stun from Tides of Time skill (Chronomancer) is “Unaffected by stun duration modifiers.”

I want to know, if it’s intentional, beacouse Confounding Suggestions trait is supposed to work on Tides of Time’s stun duration, and we are missing a nice synergy here.

Any ideas?

It’s fixed – at least for me, and I hope for good
Check out, guys, if it’s fixed.

At first, I was ready to defend Anet; my husband works at IT, I’ve heard a lot of stories like “it seems to be simple to fix, but in details, it’s complicated”, and I know how it looks from the other side.

In my husband’s opinion, a range increase, where the item is taken, would temporaly help, and it might not be as difficult, as it looks.

Now I’m between. If it was about an event, or something, I wouldn’t complain, but personal story quest (which is essential for the game experience), is another thing.
Not only I feel uneasy, cause I run around as high-level Sylvari, and I didn’t even meet Pale Tree yet, but also I cannot choose an order, see myself, what is the Moon Shield all about, and now I’m afraid I won’t be able to complete “Heart of Thorns” chapter on the Sylvari, even if I paid for the expansion.

A compensation, for being unable to complete the story due to a bug, have sounded like ridiculous idea to me, but after 2 weeks of waiting I wouldn’t mind.

Propably, if a bug occured in the payment system, or the store, it would be fixed in no time.

Wran.9376:

AxleSauce.1385:

For those worried about a lack of communication:

GM Awesomeness.8619:

I do want to reiterate my thanks for the patience most of you have shown, and assure you that we’re fixing things as fast as we can. Unfortunately, sometimes “as fast as we can” is sometimes two weeks (or longer). I wish we could always have a fix for every bug in the first hotfix after a patch, but some bugs are just harder to fix. I’m sorry this one is taking so long. Please know that we are listening, and we do take your concerns seriously.

Was taken from a thread about another personal story problem. A quick look at the forums shows at least two other personal Story missions that have game-haulting bugs. So there’s quite a bit for them to do.

Telling them “Hurry up or I’m leaving” isn’t particularly helpful. They’re running a business – I’m pretty sure they know that frustrating bugs can drive people away. They probably don’t need to be reminded.

If they are running a business, they should know something about customer support. We are customers of ArenaNet, so they are obliged to at least informed as about solving time of the problem with their product, which we bought. It is their job and they are doing it very bad.

One of the worst customer support I’ve ever seen, at the moment I don’t see any reason I should still be their customer. Looks like they don’t want our money, if they were not able to give us any information past 8 days.

I partially agree. I bought HoT, and for me it’s 4 times more expensive, than in USA (currency exchange).

I can’t say it’s the worst customer support ever, ‘cause Perfect World Entertaiment have worse (they help you if you spend a lot of money in their games), yet I’m dissapointed.
It’s not like I won’t recommend buying HoT, or playing GW2 as free user, rather: “think twice before purchase”.

Stunflower.7459:

I am begging y’all to do something about this… I can’t believe that this has gone unfixed for so long. With as many people as this is affecting, it needs to be fixed yesterday

I think it should be fixed 1-2 days after the first post, since it’s the very first mission for Sylvari’s personal story

Bori.6179:

Believe it or not, devs are probably more frustrated by this problem than most of us. So how about show some support instead of shooting arrows at their knees.

I do belive. I think an answer from Anet would help here. Even if it will be something like: “Hey, sorry for keep you waiting. I guess the time we fix this will be in 2-3 weeks. Of course remmeber it can take a bit longer than that, beacouse problem is complicated”
It would be much better than complete silence.

I’m at the point, where deleting my Sylvari, and choose another storyline, but reaching the same level again would be as frustratimg as this bug now, and I can’t decide…

It’s 6 pm here (central europe). I just checked – still not fixed.

Wran.9376:

Frostchant.1523:

Wran.9376:

I’ll wait and see what happens next, but at this moment not going to buy HoT – 6 days of silence from Arena is definitely too much.

Well, they actually replied 1-2 days after the first post, but for now, they remain silent.

If I knew earlier, I would hold my horses, and wouldn’t buy HoT too, but oh well…

I’ve checked, they’ve answer 6 days ago according to forum

My bad then ^^;

I guess it would be less annoying, if someone from Anet staff posted current bug-fix status (idk, like estimated time when will it be fixed, how is it going etc etc)

Wran.9376:

I’ll wait and see what happens next, but at this moment not going to buy HoT – 6 days of silence from Arena is definitely too much.

Well, they actually replied 1-2 days after the first post, but for now, they remain silent.

If I knew earlier, I would hold my horses, and wouldn’t buy HoT too, but oh well…

CanisLupusArctos.7301:

I heard from other players this bug is only affecting those that chose the “moon” as their signal. Stag and Green Night work just fine. Also heard this was affecting some Rangers(?)

Hah, irony. I made Sylvari Ranger with the Moon Shield path. According to your post, it’s the worst combination for now.

Like some people said here – Anet is aware of the problem…
…yet it doesn’t mean it’s not frustrating, that you cannot complete your personal story due to a bug (especially at the beginning of your journey).

I see nothing wrong with releasing frustration that way, as long as we won’t start calling names each other.

I experienced the same problem.
So the questions are:
1. When will it be fixed?
2. Will we get a notice after the problem is gone?