Showing Posts For Frozen Tears.3794:

Rollback help

in Account & Technical Support

Posted by: Frozen Tears.3794

Frozen Tears.3794

Would there be any way to keep my clovers? i just finally got the 77 and it took a lot of resources ):

Rollback help

in Account & Technical Support

Posted by: Frozen Tears.3794

Frozen Tears.3794

Thank you very much for the prompt replay Gaile. Good to know so I dont end up being disappointed (:

Rollback help

in Account & Technical Support

Posted by: Frozen Tears.3794

Frozen Tears.3794

Hello, I’m in the process of getting a possible rollback pending investigation. I’m just curious as to if I should bother to make any real progress into the game until it get’s reinstated? I would hate to do all that work and then have it end up being reset. Thank you any input here is much appreciated.

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Frozen Tears.3794

Frozen Tears.3794

(updated ticket)

My friend submitted ticket # 324383 on Tuesday, February 4, 2014 at 1:13 PM after recieving an email notifying her that her account email had been changed.
This wasnt sent on Tuesday, February 4, 2014 at 7:01 AM. Since then she has only gotten 1 email (same day) stating that it was getting transfered to a senior member.
No status updates have been given and the ticket is 5 days old.

(edited by Frozen Tears.3794)