Guild Wars 2

Random.4691:

You purchase HoT, it has a core copy that comes with your purchase. If you have previously purchased the GW2 core game (not HoT) within the time frame given and you would like a refund you can contact support to get a refund.

Because HoT comes with the core game they are compensating all those who bought the Core game under the impression that you needed it to get the expansion, before Pre-purchase was announced.

Yeah but that makes no sense, why would they go through all that trouble just to give you the effin HoT expansion? Why not just give the new players a 10$ discount and remove the pre-purchase bonuses? (since the core game was 40$ and the expansion is 50$)…

I seriously don’t. I’ve been reading through the text for thousands of times and even sent it to my friends and they don’t get it as well…
How does it work? Do we need to pre-purchase HoT and THEN they will refund us? Or do we need to sign-up for the refund somewhere? And if we buy the pre-purchased product, and they refund the main game, where do the money go?

2 weeks ago me and my friends got interested in giving GW2 a go, and my friend bough 3 copies for all of us.
We liked the game, and we kept playing day and night. Then, the news about the expansion came along and all the “Newly bought copies get the expansion with it” as well. So now we’re all like, we could’ve waited for like 2 weeks and get the expansion with it instead of paying extra money now. The refund option is not really optimal since, we’re going to lose all that time and effort spent into the characters we made. I really wish they announced the product sooner if they were going to implement the “New players get the expansion too!” kitten .