My password reset request for the original Guild Wars ticket 1435617 has been open for 8 days. I did recieve a response the day following the submission but nothing since I replied with way more than the required information. It cannot possibly take that long to reset a password. You guys need to staff up if everything takes this long. Terrible customer service. Exactly why I didn’t buy GW2 until it was $10 and why I stopped supporting all ncsoft games. Is this the reputation you want to be known for?