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Stuck in the map or seeing map art issues?

in Bugs: Game, Forum, Website

Posted by: GM White Noise

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GM White Noise

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Hi Meridius! I found your ticket and forwarded the information along to the developers. They’re looking in to it now.

What is going on with my name?

in Account & Technical Support

Posted by: GM White Noise

GM White Noise

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We found your Support Ticket and have noted that you did indeed self-report your name prior to us changing it to Formulates Cat Maps.

We’ll miss your old name, but I asked the agent handling your request to go ahead and grant you a Display Name of your choice.

Guild name changed.

in Account & Technical Support

Posted by: GM White Noise

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GM White Noise

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We see that there is a Support Ticket in regarding this guild name and we’re happy to discuss the situation there.

We will respond to the ticket shortly.

Order of Tyria switched from Vigil to OOW

in Account & Technical Support

Posted by: GM White Noise

GM White Noise

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If you’ve begun helping the grawl things may have already worked out. To confirm, try visiting both the Order of Whispers and the Vigil arms and armor merchants. If the Order of Whispers will not show you their wares but the Vigil will, then you’ll know you are associated with the correct order.

Order of Whispers: http://wiki.guildwars2.com/wiki/Order_of_Whispers#Bases

Vigil: http://wiki.guildwars2.com/wiki/Vigil#Bases

If the Order of Whispers merchants allow you to buy their arms and armor, please let us know and we’ll go from there.

Order of Tyria switched from Vigil to OOW

in Account & Technical Support

Posted by: GM White Noise

GM White Noise

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Hi Valderon!

The story mission where you choose which race to assist is still part of your current chapter which is why you’re being asked to talk to the Order of Whispers NPC. Go ahead and pick which race you’d like to assist in order to advance to the next chapter. Once you have done this, please double-check which faction you belong to and let us know if you have not been placed back in the Vigil as Jeffrey described.

The easiest ways to check are your Story Journal in the Hero panel, or by visiting the armor and weapon merchants selling Vigil arms and armor.