Showing Posts For Gangsta.3218:

Cant purchase expansion

in Account & Technical Support

Posted by: Gangsta.3218

Gangsta.3218

i got an answer from suport that my purchases are “pending”. I dunno what to do atm as i am scared i will be charged for all the tries i made….

I made a millon tries and got an answer from GW2 support “it appears that your purchase is still on process”.

But when I checked with both PayPal and Visa, they said nothing was pending.

I suggest you do that also, to be sure.

Cant purchase expansion

in Account & Technical Support

Posted by: Gangsta.3218

Gangsta.3218

Hi,

I made it. It was in my bank settings to authorise only secure payments. Somehow it treated Anet’s payment forwarders not safe. Solution for me was temporary disable this feature and it worked. Hope it will help to anybody.

Thanks Dangus! I love you <3 <3 <3

This worked for me also.

I’ve been i contact with support at GW2, PayPal and Visa – And NONE could help me with an answer. So I really hope they see this and take notes!

Cant purchase expansion

in Account & Technical Support

Posted by: Gangsta.3218

Gangsta.3218

I have the exact same problem “Payment Authorization Failed”. I have checked with my bank and the card is ok. I made a ticket to support, waiting for their answer.

Pre purchase error

in Account & Technical Support

Posted by: Gangsta.3218

Gangsta.3218

I cant purchase Heart of Thorns, this sucks, now i wont get my extra character slot

Unfortunately an error has occurred gems

in Account & Technical Support

Posted by: Gangsta.3218

Gangsta.3218

I cant pre-purchase Heart of Thorns via PayPal. Getting error messages.