Guild Wars 2

Yeah I got the items for one of my characters for one of the emails (Chalice, Minature, book) but now the email is greyed out with all my other characters. I can still get the Banker and Hero’s Band but nothign else

I was able to get the Chalice, Book, and Minature with my Asura but none of my other characters

I have been having the same problem with this and getting 3 of the items for most of my other characters