Guild Wars 2

New patch came out and I am still unable to log into ANY of my existing characters. If I make a new character I can log into that as long as I don’t leave the “tutorial” area.

Well you skipped passed my post so once again Ticket #599221.
Submitted on May 8th. All I have received so far was this. Haven’t heard anything since.

“Zendesk (Guild Wars 2 Support)
May 10 02:02

Hello,

We wanted to apologize for the delay in responding to your support ticket and to assure you that your ticket is in the queue awaiting review. We anticipate that an agent will be able to work on your support request soon, so please watch for our e-mail.

Thank you for your continued patience."

Ticket 599221 filed on May 8th 2014 . I have yet to have it resolved. The only messages I received were automated messages ensuring me my ticket was being reviewed.