Guild Wars 2

To be honest, im not bothered with the whole hacked account thing because my highest level was like 17. I hadnt spent any money ingame and had no personal details linked to that account. Just want to be able to continue playing haha. Thanks for the replies though people.

okay. If someone did hack my account, should there not be an unrecognised ip in email authentication? There has been no unknown ips and so has my account really been compromised?

Although, the issue is still unresolved :/

They’ve responded which was very quick and I’m glad to see this.

They have filled out a ticket, What is the average response time?

I have returned after a spell of not playing guild wars 2, to find my password incorrect to when logging in. After changing the password correctly i am then confronted with a message in the client telling me I’ve been permanently banned. I really enjoy guild wars 2 and the only thing i can think of that could be the issue is that someone else has logged into my account, changed the password and when i have gone to change it, it has thought of me as a bot. I have not broken any of the rules of agreement that it has said i have and i hope i can get member of support staff to try and get this sorted and my account recovered.

note : This is a friend of the player who account has been banned, and i have written in first person.

The account that was banned was : Flaming Ranger.2867