Showing Posts For Gruzbad.9056:

Computer forcibly restarts

in Account & Technical Support

Posted by: Gruzbad.9056

Gruzbad.9056

BTW, if you uninstall MSE, make sure you use another firewall/virus protector. Avast is a good free one you can try, and there are no major known issues with it, like there are with MSE.

Computer forcibly restarts

in Account & Technical Support

Posted by: Gruzbad.9056

Gruzbad.9056

Do you have Microsoft Security Essentials installed?

Go to your start bar, in the Search Programs and Files bar, write “View Event Log” and press enter. If you see anything near the time that your computer crashed that says “Microsoft Security Client OOBE” or something like that, follow the steps on this page:

Try to uninstall MSE, because there are known issues with it cause BSOD and hard reboots. Also, try this process:

run ‘services.msc’ and hit enter (don’t type the quotes)
scroll down to find ‘program compatibility assistant service’ (PcaSvc)
right-click and open the ‘properties’
change the ‘startup type’ from ‘automatic’ to ‘disabled’
save and reboot