I’m posting this on behalf of my brother, as he can’t actually post it himself, as he doesn’t have an account and to the best that we’ve been able to figure out, he can’t make one until he buys the game. Which brings us to the problem…
Long story short, he’s unable to purchase the game through the official site. Our family has tried a total of 3 different paypal accounts and 4 different credit cards, and they all give us the same errors. Those errors either being that the credit card information is “invalid,” or just a generic “something went wrong” message in the case of using paypal.
On the 28th, he filed a ticket with support. The ticket number is 121228-003779. He’s been told that the ticket was passed on to the payment review team on the morning of the 29th, but no word has been sent since.
At any rate, thanks for giving this some looking into, and happy new years.