Guild Wars 2

Ok so I have been playing since patch went live non-stop and I now desynced twice. BOTH times it was when attempting the thaumanova reactor daily fractal for me…

Couldn’t agree more!! I am sooo happy about literally every single change. I quit Gw2 about 4months ago because of the grind and because all previous “hypes” have resulted in only major disappointments. I kept my eyes on the forums though because this game has so much potential.

This was now the first time I didn’t have any expectations and… I’m completely blown away! Gw2 is my main game again, thank you for all the changes!! Please do NOT revert ANY changes, major step in right direction!! Amazing job Gw2 team, now let’s keep this up!! So excited, I just can’t hide it!!

Just happened to me as well within 10 seconds of entering my first fractal after patch…

I had the exact same thing happen to me last night with the never more staff recipe. I submitted a support ticket and a few hours later the issue was resolved. Hopefully they can help you the same way and that they fix the descriptions on these recipes.

So if they implement a glitch that the next time you log into the game, all your items are gone, they won’t replace them either? Too bad, it’s their policy?

Has anyone ever worked in customer service? You all need to learn what that means… I work for a large company and trust me, the customer is always right! The things we do for customers is beyond any of your imaginations… This was a very simple request, not asking much at all! But whatever, at least I know where to take my business now…

And yes I will be very careful now, from now on I need to stress out about everything I do in the game… it’s a game after all, it’s meant to require total focus and cause stress because people already have too much fun at work… sounds legit.

It is their fault for such bad game design… was it partly my mistake for being overeager in assuming competency on their end? Sure… thats why I contacted customer service for something called assistance… will never do that again now…

To the first response: The reason why I mentioned how much I spent was not for special treatment. It was to show that I am not a whiner for every gold piece but that this was a legitimate concern and issue I had.

To the second response: That is not true! Even right now when I apply a second sigil, every time I do it, the default highlighted one is the first slot. So when I used this for the first time it was common sense to me: One slot was empty, apply sigil: double click… and I lost a 50g sigil… That was such bad design it actually felt like I was purposely set up for failure here…

So I guess my failure was to be overeager and use common sense whereas Anet is not only failing again with game design again but also refuse to make up for… well let’s call it a bug at best that cost me dearly…

I have played PC games since 20 years and although I have very rarely reached out to customer services before – I only do so when it was a legit reason to do so – I have never seen such a bad interaction… teaches me a lesson to stop supporting the game financially:(. Here is me reaching out for the first time to Anet after I panicked in-game:

Dear Support,

I wanted to use the new feature – 2 sigils on a 2-handed weapon – for the first time. My greatsword had the superior sigil of generosity on it and the 2nd slot was unused. I was excited to apply a second sigil to my 2-handed weapon, I doubled clicked my new sigil on the sword but instead of going automatically into the unused slot, it deleted and took the place of my superior sigil of generosity!! I had just purchased the sigil of generosity from the TP for 54g 5 minutes before this happened so you can see that my intent was not to replace that sigil at all!!

Please help me here, can you please either give me the superior sigil of generosity or the gold back? This was a mistake by both my excitement to use the new feature of 2 sigils and the automatic system for the sigil to replace the current occupied upgrade slot instead of automatically going to the unused slot! I have never requested help like this before, I made mistakes before and never contacted you for anything. I am one of those people who have 2 incinerators and don’t complain that now I can use the skin for any dagger anyways and could have saved myself 1 incinerator (it was my decision and I have to live with that). So please please help me out here!

I also supported the game with the gemstore by spending well over $1000 into the game, probably more than $2000. I am very desperately reaching out to you here!

Thank you for the consideration!!

Sincerely, a huge GW2 fan!

1 week later I get this:

Hello Gwen,

Thanks for contacting the Guild Wars 2 Support Team.

As a general rule, we are not able to replace items or currencies, and that is true in the case of the item that you have requested.

Please let us know if you have any other questions or concerns.

Regards,

GM *
Guild Wars 2 Support Team
http://support.guildwars2.com/

GG…

I have yet to receive an invite as well. I am on NA, Sanctum of Rall. I am very familiar with the Tequatl fight and believe I would be a great addition to these fights. I would be very happy if I were to receive an invite. Thank you!

Same here, I would also love an invite! This is awesome. Thank you.