Guild Wars 2

daicon.2476:

HIZLO.2694:

A couple of my friends got perma banned for NO reason what so ever. Similar stories as the ones posted above. Has this company ever heard of “Authenticators”? All the big named companies are using them, this is something that should have been implimented on launch. No reason all these accounts should be getting hacked like this and to boot there is NO phone support which makes things 1000 times worse. Who the hell wants to wait for an email based response?

Has anyone heard anything about mobile phone authenticators though?

I got an authenticator for WoW I haven’t been hacked since. I know there are ways around them but I say it’s much more security.

IMO authenticators should have been included to purchasers of the CE…

Yes I agree 100%, With any MMO people invest an enourmous amount of time into their characters. The least ArenaNet can do is make their users feel safe. I have been a WoW player for many years. My account was hacked, but with Blizzard they have phone support so everything was taken care of instantly! Besides that when I got my authenticator I never had a problem since. So if I have one request for this amazing game… Give us authenticators and phone support.

A couple of my friends got perma banned for NO reason what so ever. Similar stories as the ones posted above. Has this company ever heard of “Authenticators”? All the big named companies are using them, this is something that should have been implimented on launch. No reason all these accounts should be getting hacked like this and to boot there is NO phone support which makes things 1000 times worse. Who the hell wants to wait for an email based response?

Has anyone heard anything about mobile phone authenticators though?